Service Engineer (f/m/d)

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Klüber Lubrication is a global leader in specialty lubrication and part of the Freudenberg Group. With subsidiaries in 30+ countries and partners worldwide, our custom solutions support nearly every industry - from automotive to food processing. Join us to drive innovation, sustainability, and lasting impact - Together beyond lubrication.

Some of your Benefits

• Cafeteria/ Canteen: We offer fresh food on-site, both hot and cold.
• Easily Reachable: Easy, low-stress access by car or public transport.
• Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement.
• Personal Development: We offer a variety of trainings to ensure you can develop in your career.
• Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.

Hybrid Work

You support our team as

Service Engineer (f/m/d)

Responsibilities

• Conduct service and inspection visits at customer sites
• Implement Klüber TPM service elements and solutions
• Plan and document projects in CRM systems
• Prepare technical and commercial documentation
• Support product development with technical and market input
• Contribute to new product launches and go-to-market strategies
• Address product-related complaints and application challenges
• Provide technical support at trade shows and industry events
• Develop benefit-oriented product arguments for sales support
• Create cost-benefit analyses and customer success stories (e.g., VCS)
• Manage OEMs and secure/renew technical approvals
• Write technical articles and deliver expert presentations
• Drive cross-selling and support the sales team with technical insights
• Monitor competitor activity, pricing, and market trends
• Identify business opportunities and growth potential in the assigned region

Qualifications

• Degree in mechanical engineering or a comparable technical qualification
• Excellent German and English skills, both written and spoken
• Confident use of MS Office and experience with CRM systems
• Strong market and customer orientation with a proactive working style
• High level of cooperation, strong communication skills, and willingness to compromise
• Team-oriented mindset and collaborative approach
• Willingness to travel up to 60% within the assigned region

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.