Order-to-Cash Specialist - Sales (Order Management) (m/f/d)

Order-to-Cash Specialist - Sales (Order Management) (m/f/d)

• Lapp Business Services Sp. z o.o.
• Wroclaw
• Work experience
• Sales, Key Accounting

LAPP

Headquartered in Stuttgart, Germany, LAPP is a leading supplier of integrated solutions and branded products in the field of cable and connection technology. The company's portfolio includes standard and highly flexible cables, industrial connectors and screw technology, customised system solutions, automation technology and robotics solutions for the intelligent factory of the future, as well as technical accessories. LAPP's core market is the industrial machinery and plant engineering sector. Other key markets are in the food industry, logistics, as well as the energy and the mobility sector.

The company was founded in 1959 and is still fully family-owned today. According to preliminary figures, it generated consolidated sales of more than 1.9 billion Euros in the 2025 fiscal year. LAPP employs around 5,700 people worldwide, manufactures at 26 international locations and is active in a total of over 80 countries worldwide.

We offer all employees the freedom to develop and pursue new opportunities. Flexibility and personal responsibility are just as important to us as a family-friendly work environment. We value all our colleagues with their talents, ideas and perspectives.
After all, every personal contribution counts when it comes to meeting the needs of our customers from various industries together. Together we keep the industry alive: alive by LAPP – alive by YOU!

Your tasks

• Performing tasks in a timely manner and in accordance with order management and sales operations processes
• Responsible for output quality of dedicated field of work (specific country and/or process activity)
• Accurately process customer orders into the company's order management system
• Ensure all order details, pricing, and customer information are entered correctly
• Collaborate with customers and internal teams to clarify any order-related queries
• Communicate effectively with Sales, Customer Support, and other relevant departments as needed
• Address and resolve order-related issues promptly and efficiently
• Collaborate with the Local Sales Support team to ensure seamless coordination in the order entry process

Your profile

• Higher education preferred in the field of study: Business Administration, Sales or related faculties
• 1-2 years of work experience in the field of sales support (order management), customer service
• Very good English skills (verbal and written – min B2 or higher)
• Professional experience in process transition
• Other European language skills as optional
• Skilled in MS Office package (Excel)
• Good knowledge of SAP SD preferred
• Strong attention to detail and accuracy in data entry
• Analytical skills

Good reasons for LAPP

• Variety of tasks and responsibilities & plenty of scope for ideas
• Value-based family business
• Global player with flat hierarchies
• Flexible working hours models & hybrid work
• Work life balance
• Personnel development, onboarding & individual support
• Annual international soccer- & volleyball tournament
• Opportunity to join benefits: Medical care, Multisport card, Retirement saving scheme etc.

Contact

Lapp Business Services Sp. z o.o. · Plac Nowy Targ 28 · 50-141 Wroclaw, Poland
Name: Dorota Nowak-Targosz
Position: HR Management
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We are happy to answer any questions you may have in advance!