Intern - Global Strategic Marketing (m/f/x)

Processes Standardized. Performance Scaled.

We are looking for a motivated and analytical intern to support the transition of our Case Management system guidance from PowerPoint-based documentation into our new Knowledge Management system-solution.
But this is more than a content migration exercise.
You will help transform how product and process knowledge is structured, maintained, and delivered globally — contributing to a scalable knowledge framework that supports our solution managers, process teams, and operational users.
This role is ideal for someone who enjoys bringing structure to complexity, thinking in processes, and working at the intersection of product, operations, and technology.
You will get the opportunity to work cross-functionally in our global strategic marketing department, as well as to collaborate with various regions and markets across the world.
This internship position has a flexible start date and runs for 6 months.

What You'll do

• Support the design and refinement of our knowledge framework (taxonomy, structure, tagging logic)
• Collaborate with global solution managers to validate content accuracy
• Work with technical teams to verify features and functionalities before documentation goes live
• Document new features and system enhancements in our Case Management System
• Maintain and update existing knowledge articles based on system changes
• Identify gaps in documentation and proactively suggest improvements
• Support global solution managers with structured knowledge enablement
• Contribute to continuous improvement of documentation standards and governance
• Help maintain a sustainable knowledge lifecycle (review cycles, ownership, versioning)

What You’ll Bring

To help you succeed, we’ll provide you with everything you need so that we’re driving impact together from day one. You’ll find a stable working environment, exceptional support, learning and development, and a great team around you. Here’s what you’ll need to bring with you:

• Bachelor’s degree required; degree in management/economics/information systems preferred.
• Very good analytical skills as well as ability to work in a highly structured way.
• High degree of curiosity to understand how a system-solution works
• Strong communication skills in English (verbal, written, and presentation).
• Proven track record in achieving results, meeting KPIs, or delivering XYZ outcomes.

What’s In It for You

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:

• Connection with a diverse community of over 2,100 colleagues from 70 nationalities in a region where Liechtenstein, Austria, and Switzerland intersect.
• Employee groups actively supporting causes like female empowerment and the LGBTQIA+ community.
• Leisure activities like mountain biking and tennis.
• Opportunities for community engagement both locally and internationally.
• Shared e-bikes, an on-site gym, dining options, learning opportunities, financial guidance, free parking, fuel discounts, workation, sabbatical, home office opportunity, flexible and trust-based working hours, meditation/ relaxation rooms, Hilti tool rental service, massage possibilities, and relocation support.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

For non-EU/ EFTA citizens: Please state your eligibility status to work in Switzerland/ Liechtenstein and note that if you do not own a valid Swiss/ Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.