Project Manager Tool Service Engineering (m/f/d)

Join our AMS Teams for an international career!

As a Project Manager Tool Service Engineering, you will take ownership for the service and repair strategy of Hilti’s product portfolio, including batteries, chargers, industrial fastening tools, and impact drivers.
You will drive end-to-end service concepts through the complete product lifecycle, ensuring repair quality, efficiency, and customer experience across our global Tool Service network.
In this role, you will collaborate with Business Units like Product Development, Quality, Manufacturing, and Tool Service Centers worldwide to lead strategic engineering projects and continuously improve repair technologies, processes, and standards.

What You'll do

• Own the global service and repair strategy for our batteries, chargers, industrial fastening tools, and impact drivers.
• Drive improvements in repair quality, turnaround time, repairability, cost efficiency, and service processes.
• Lead global AMS Engineering projects and strategic initiatives with cross-functional stakeholders.
• Define and implement repair concepts, diagnostic solutions, service technologies, and global repair standards.
• Act as the global technical interface for regional Tool Service Centers and Business Units.
• Develop training concepts and support knowledge transfer across our worldwide service organization.
• Travel internationally approximately 20% to collaborate with Tool Service Centers and global stakeholders.

What You’ll Bring

• Master’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a comparable technical discipline.
• Several years of experience in engineering, product development, or technical project management.
• Strong project management skills with the ability to structure complex topics and manage multiple priorities.
• Excellent stakeholder management, communication, and networking skills in an international environment.
• Strategic and conceptual mindset combined with a hands-on problem-solving mentality.
• Solid technical understanding of products, manufacturing, service, or production technologies.
• Ability to drive change and deliver results in a complex global organization.
• Excellent English communication skills; German and additional languages such as are a plus.
• Willingness to travel internationally and commitment to relocate to an international assignment after approximately three years as part of the career path of this role.

What’s In It for You

You will join a role with the opportunity to shape Hilti’s global Tool Service Engineering strategy. You will work across multiple functions and regions while building a strong global network.
This position is designed as a stepping stone for an international career. After approximately three years in the role, taking on an international assignment is a key expectation. Depending on your interests and career aspirations, opportunities may include regional expert roles or leadership positions in locations such as English-speaking countries (e.g., USA, Canada, Qatar, South Africa), India, Europe, or Latin America.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

During your job interview you will spend some time with us and get to know our company. Thus you will get a feeling for the job and our corporate culture.
Our commitment to diversity and inclusion is central to our corporate culture. We welcome people with different identities and experiences and encourage diversity of thought. Our goal is to create a safe and inclusive work environment for a passionate & inclusive team. Hilti also stands for equal opportunities, we therefore welcome applications from people with severe disabilities.