Key Account Manager (m/f/d)

29 countries. Around 48,000 colleagues. 70,000 pharmacies supplied and millions of patients: Join PHOENIX! Support us in supplying the people of Europe with medicines and healthcare products quickly and reliably - and experience a job that is as diverse as it is important. Where you can proactively master challenges, implement ideas and drive change. Look forward to pure variety at a successful, future-proof family company, the market-leading pharmaceutical retailer in Germany and at the same time the best integrated healthcare provider in Europe.

We are looking to appoint a Key Account Manager (KAM) to support the Commercial Business Development team based in our headquarters in Mannheim.

Your Tasks

• Define and analyse partner requirements and assessing other opportunities for each partner and PHOENIX.
• Lead project teams in “AGILE” mode to provide optimised partner solutions.
• Lead the relationship with each partner using the “Diamond KAM” system (leading a matrix team of PHOENIX stakeholders in conjunction with counterparts within each partner).
• Coordinate country-specific proposals with local commercial teams, support in compiling pan-European / multi-market tender response.
• Assist in preparing and conducting pitch presentations and negotiations.
• Work collaboratively with local teams to ensure compliance and alignment in implementing agreed distribution deals and solutions.
• Actively manage and build long-term strategic relationship with key partners.
• Support in conducting regular business reviews and seek to continuously drive joint value-generating initiatives.
• Maintain and update internal CRM database, incl. target Client’s pipeline, deals won / lost, feedback from both local teams and external partners.

Your Profile

• Experience in managing large commercial partnerships in the Pharmaceutical industry, ideally with a proven track record of leading change programmes in a “matrix” environment.
• Strong customer orientation with a focus on the long-standing strategic collaboration with the clients.
• Outstanding collaboration, communication, and presentation skills with the ability to interact with all levels of professionals internally as well as externally.
• Entrepreneurial mindset with a strong inner drive to continuously find solutions and achieve success.
• Structured, team and result-oriented way of working.
• Relevant education in the field of business, economics or Supply Chain Management.
• Proficient skills in use of MS Office applications, especially MS PowerPoint.
• Excellent English skills both spoken and written, other language skills of benefit.